Lois Smith, from Hamnavoe in Shetland, worked as an assistant manager in a pharmacy and when she had her first child six years ago, then chose to become a stay-at-home mum. Now with two young children, Lois decided she’d like to start a new, flexible career working with children in order to follow her passion, but in a job that still enables her to be there for her own family too. Aware of the demand for childcare locally in Shetland, she began to think about becoming a childminder.
Having researched childminding and what this could mean for her family, Lois knew this transition would provide a flexible career path, with the freedom to have a family life too. Lois credits a package of support available in Shetland through the Programme for Scotland’s Childminding Future (PSCF), as being invaluable in helping her to move forward, and would recommend anyone thinking about getting started to see if they could be eligible. Shetland Council is one of 30 local authorities in Scotland working in partnership with the Scottish Childminding Association, (SCMA), and the Scottish Government on the PSCF, which aims to grow the childminding workforce.
The childminding workforce is incredibly varied, people have usually had other careers and life experience before deciding they’d like to become a childminder. You don’t need to have previous childcare experience but it’s essential that you have a passion for working with and supporting the learning and development of children. A minimum £750 start up grant is available, as well as free childminder-specific training. One-to-one support from a dedicated SCMA Workforce Officer provides support every step of the way, through the registration process with the Care Inspectorate, and beyond.
The availability of additional childcare in rural and remote areas such as Shetland is crucial in enabling parents to find work and stay in work. Due to demand, Lois has recently made the move from from part-time to full-time childminding while also providing after school care, all the while caring for her own children in Hamnavoe. She’s focused on providing a nurturing, home-from-home childminding setting tailored to not only the children, but crucially, that also provides flexible childcare in the community. Lois said: “One of the perks of running my own business is being able to choose what hours I work, and the service I
offer to parents. It’s a close-knit community and I love that I can offer a service that’s really helped to support people locally to be able to work.”
Lois registered as a part-time childminder in February 2025 and is growing her new business over time. In the future, she’s keen to see how becoming a ‘partner provider’ with Shetland Council, (where a childminder provides funded ELC for parents as part of their business model) could help to support her business sustainability. For now, Lois is happy providing full-time childminding services to her local community and is enjoying the balance her new career move brings to her own home life too. She said: “It’s all going really well so far and I’m really enjoying it. My own kids have built some really good friendships with my minded children too, which has been lovely to experience.”
On flexibility and work-life balance, Lois comments: “My partner works as an air traffic controller at Sumburgh Airport, so family life also has to fit around his shifts too. For me, childminding has provided a ‘win-win’ – it’s given me the flexibility I need, to be there for my own children while following this new career path I’m so passionate about.”
A spokesperson for Shetland Council said, “Access to childcare is vital for families in Shetland. Childcare supports families, communities and the local economy. High quality childcare can also have a positive impact on children’s development. Shetland Islands Council supports childminding services and is involved in the Programme for Scotland’s Childminding Future.”